Privacy Policy

Gigatorb Software Pvt. Ltd. respects your privacy and is committed to protecting personal information shared through our website and related digital services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what choices you have regarding your data. By using this website, you acknowledge the practices outlined in this policy.

1. Information We Collect

We may collect personal and non-personal information when you interact with our website, submit forms, request consultations, subscribe to updates, or contact us for services. Personal information may include your name, email address, company name, phone number, and project details. Non-personal information may include browser type, device identifiers, operating system, pages visited, and interaction metrics.

In certain cases, we may also receive information from publicly available sources or trusted partners to improve service relevance and communication quality. We limit data collection to what is necessary for legitimate business purposes.

2. How We Use Information

We use collected information to respond to inquiries, provide consulting and implementation services, improve website performance, personalize communication, and support internal analytics. Information may also be used to send service updates, publish relevant educational content, and maintain security controls that protect our digital infrastructure.

We do not sell personal information to third parties. Data processing is performed to fulfill business requests, comply with legal obligations, maintain system integrity, and improve user experience.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to remember preferences, understand traffic patterns, and improve content relevance. Cookies may be session-based or persistent. You can manage cookie preferences through your browser settings. Disabling some cookies may affect the functionality or performance of certain site features.

4. Sharing and Disclosure

We may share data with trusted service providers that support website operations, analytics, hosting, or communication platforms. These providers are expected to process information only for authorized purposes and with appropriate confidentiality and security safeguards.

Information may also be disclosed if required by law, court order, regulatory request, or when necessary to protect rights, security, and lawful interests of Gigatorb, our users, or our partners.

5. Data Security and Retention

We maintain reasonable technical and organizational safeguards to protect data against unauthorized access, misuse, disclosure, alteration, or destruction. Security practices may include access controls, secure transport protocols, role-based permissions, and periodic monitoring.

We retain personal information only for as long as needed to fulfill business and legal obligations, resolve disputes, and enforce agreements. Retention periods depend on the nature of the interaction and applicable legal requirements.

6. International Data Processing

Depending on the services used, information may be processed in multiple jurisdictions. When cross-border processing is involved, we apply reasonable contractual and operational safeguards to maintain data protection standards consistent with applicable privacy obligations.

7. Your Rights and Choices

Subject to applicable law, you may request access, correction, or deletion of personal information, and you may object to or restrict certain data processing activities. You may also withdraw consent for marketing communication at any time by using unsubscribe options or by contacting us directly.

We may require reasonable identity verification before processing privacy requests to protect account security and prevent unauthorized access.

8. Third-Party Links

Our website may contain links to external websites or platforms. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review the privacy terms of any external services they access.

9. Policy Updates

We may update this Privacy Policy periodically to reflect legal, operational, or technical changes. Updated versions will be posted on this page with revised effective information where appropriate. Continued use of our website after changes are published indicates acceptance of the updated policy terms.

10. Contact Information

For privacy-related questions, data requests, or policy clarifications, contact Gigatorb Software Pvt. Ltd. at info@gigatorb.com. We review requests and respond within a reasonable period based on the nature and complexity of the inquiry.

Frequently Asked Questions